amtrak
COLLISION IMPACTS AMTRAK AND METRO-NORTH RAIL SERVICE
A collision between two Metro-North Railroad commuter trains in Bridgeport, Connecticut on Friday, May 17 continued to have an impact on both Metro-North and Amtrak service the following week. Amtrak’s Acela Express and Northeast Regional trains between New York Penn Station and Boston were suspended completely for several days. So was Metro-North service from New York to New Haven, Connecticut. Metro-North offered alternate transportation for passengers traveling between New Haven and Grand Central Terminal via a train-bus-train connection. The extensive damage to the rails and overhead wires was to be repaired and inspected before full service restored. (TravelMole.com, 5/20/2013)
AIR TRAFFIC HASSLES DRIVE TRAVELERS TO AMTRAK’S ACELA
Amtrak is dominating commercial travel in the Washington-New York-Boston corridor this summer and its trains are packed. High fares, slow airport security and frequent flight delays–along with Amtrak’s high-speed Acela trains, online ticketing and workstation amenities–have eaten away at the Delta and US Airways shuttles’ previously leading share of passengers. Amtrak claims that 75 percent of New York-Washington travelers now go by train, up from a third prior to 2001, and 54 percent on the New York-Boston route use the train. Amtrak claims an on-time rate in excess of 90%. (The New York Times, August 15)
RAIL NEWS
Amtrak issued its new strategic plan for reorganization to improve financial performance and customer service. Four business divisions will be established with clear fiscal accountability; Northeast Corridor Services, Long Distance Services, State Supported Services and Commuter Services. (TravelPulse.com, May 12)
The high-speed rail operator, Eurostar, seeks to compete with airlines and expand train service between London and Paris to include a network of cities across Western Europe such as Amsterdam, Frankfurt, Cologne, Lyon, Geneva and Marseille. (Airwise.com, May 14)
AMTRAK ON PACE TO BREAK NEW RIDERSHIP RECORD
NEW FEES & FREEBIES
FREE WI-FI ACCESS ROLLS FROM AIRPORTS TO TRAINS
Google’s free Wi-Fi internet access, which has been available since November for holiday travelers at 32 airports nationwide, ends Friday, Jan. 15. Some airports will continue free service such as Seattle/Tacoma Airport. Houston Intercontinental is giving travelers the first 45 minutes free. Otherwise, the airport will charge $7.95 for one-day. In the Northeast Corridor, Amtrak’s Acela trains will soon be equipped with Wi-Fi Internet access. Installation should be completed by March and will be offered to riders for free initially. (USAToday.com, Jan. 12)





